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Conditions Of Use

 

1. Definition

selling - the operator of an Internet e-commerce kondomy.cz
buyers - natural or legal person who has entered into a business relationship with the seller
goods - products or services on offer online e-commerce kondomy.cz
order - the purchase contract on the basis of goods for sale realized



2. Order

Order arises by virtue of the confirmation process of ordering goods online store. The buyer sent the seller an order confirming that he agrees with sales and purchase conditions e-commerce web kondomy.cz

Terms and conditions are an integral part of the order implemented, thus the purchase contract.



3. Canceling Order

a) the buyer has the right to cancel the order without giving any reason and to dispatch the ordered goods from our warehouse, e-mail address: info@e-kondomy.cz. Information on the dispatch will be sent by email to the buyer. The buyer is required in the notice of cancellation of orders indicate the order number, name, e-mail address and a description of the goods ordered. In case of cancellation of an order referred to in paragraph a) of this Article, the seller does not charge the buyer any fees associated with the cancellation order. In the event that the buyer paid the seller the purchase price or part thereof at the time the order is canceled, the seller has already paid back the purchase price or part thereof, within 10 working days from the cancellation of the order by bank transfer to the buyer.

b) The Seller reserves the right to cancel the order or its part in the event, if the purchaser noted on the order of false or misleading personal details, or if the goods are not produced or delivered or significantly alter its wholesale price. In this case, inform the purchaser to agree on next steps. In case of cancellation the buyer the seller does not charge any fees associated with the cancellation order. In the event that the buyer has paid the seller the purchase price or part thereof at the time the order is canceled, the seller has already paid back the purchase price or part thereof, within 10 working days from the cancellation of the order by bank transfer to the buyer.


4. Withdrawal from the purchase contract

a) A purchaser who buys goods are legally entitled to withdraw from the contract within 14 days from receipt of goods. To withdraw from the contract within the statutory period is subject to the following conditions:

    * Intention to withdraw shall notify the buyer as soon as possible and writing email info@e-kondomy.cz.
    * Goods shall send by registered buyers, but not the delivery


b) If the buyer withdraws from the contract and the seller delivers the goods, not used, it is in original sealed original packaging is damaged or incomplete returns, the seller has paid the purchase price for the goods within 10 working days from receipt of goods Seller by wire transfer to an account designated by the buyer by the buyer.

c) If the buyer fails to fulfill the obligation in 4a) hereof, withdrawals from the contract is valid and effective, the seller is not obliged to refund the purchase price and the buyer is also entitled to reimbursement of costs associated with sending goods back to the buyer.


5. Delivery Conditions

a) Delivery of goods ordered will be implemented as soon as possible, depending on availability of goods in stock and operational capacity of the seller. The term of order processing is usually within 1-3 business days of confirmation. In the case of longer lead times will be selling the buyer of this fact immediately.

b) Instead of sending the goods is determined by the buyer when ordering goods. The execution order is considered acceptance of goods by the buyer. Transportation to the delivery address provided by the seller. Shipment of goods does not include guidance on the use, you can read it here ..

c) Buyer shall accept the goods at the place stated in that order. The delivery date the seller is obliged to inform the buyer by email. If the buyer refuses to accept the goods all costs incurred by the buyer pays the full amount.

 

6. Returns and Warranty

Any complaints we will process the individual agreement in accordance with applicable law. The buyer is required goods at the delivery so as to detect any defect or damage. Such a defect the buyer is obliged to report to our trade. The damage by the delivery guarantees.

All goods are covered by warranty for 24 months unless stated otherwise (eg, the expiration date). The warranty covers only manufacturing defects, not defects caused by such improper use or improper storage.

Complaint Procedure:

1) Tell us about the complaint by e-mail or send by post
2) The goods are sent by registered post to our address (no cash on delivery)
3) Describe your address and order number
4) Attach a description and reason for complaint

 

Seller:

Czech Healthcare s.r.o.
Hrázka 585/6
62100 Brno

Company Identification number: 293 61 419

VAT: CZ29361419

Bank connection: 2200275809/2010

 

 

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